Terms of Service

These Terms of Service (“Terms”) govern access to and use of websites and products operated by Clientfront LLC(“Clientfront,” “we,” “us”), including https://www.clientfront.co, the buyer dashboard, AI voice receptionist services, and related tools. By using our services you agree to these Terms and our Privacy Policy.

The service

Clientfront provides software and related services that help businesses answer calls, capture leads, book appointments, and send transactional follow-ups (email and, when registered and opted in, SMS/MMS). Features available to you depend on your plan and configuration.

Accounts and accuracy

You must provide accurate business and contact information. You are responsible for safeguarding login credentials and for activity under your account. You must have authority to act for any business you register.

SMS / MMS program terms

By opting in to texts from Clientfront (verbally on a call, or via a web form where you provide your mobile number and check a separate, optional SMS consent box that is unchecked by default), you consent to receive transactional SMS/MMS related to that interaction — for example booking confirmations, one-tap links, appointment reminders, and support replies. You can complete a form or use our service without opting in to texts.

• Message and data rates may apply.
• Message frequency varies (typically about 1–5 messages per interaction or appointment).
• Consent is not a condition of purchase where applicable law requires that separation.
• Reply STOP to opt out; reply HELP for help; or email support@clientfront.co.
• Mobile information will never be sold or shared with third parties or affiliates for marketing or promotional purposes. Details are in our Privacy Policy.

Carrier approval (A2P 10DLC or toll-free verification) may be required before texts can send. Until approval clears, we may deliver the same information by email or inside the product instead.

Acceptable use

You agree not to use Clientfront to:

• Violate law, including telemarketing and spam rules (TCPA, CAN-SPAM, carrier rules).
• Send unsolicited marketing texts or texts without required consent.
• Misrepresent your identity or your business.
• Probe, disrupt, or abuse the service or other customers’ data.
• Upload unlawful, harmful, or infringing content, or content you do not have rights to use.

AI and phone features

AI-generated speech and text can be wrong. You are responsible for reviewing configuration (hours, services, transfer rules, prices you authorize the system to state) and for supervising how the product is used in your business. Emergency or safety-critical situations must be routed to a person per your settings; do not rely on the AI as an emergency service.

Fees and trials

Paid plans are billed as described at checkout or in your order confirmation. Fees are generally non-refundable except where we state otherwise or where required by law. You authorize us and our payment processor to charge your payment method for recurring fees until you cancel according to your plan terms.

Intellectual property

Clientfront owns the software, branding, and site content we provide. You retain ownership of your business content and customer data you submit. You grant us a license to host and process that content only to provide the service.

Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted service, perfect AI accuracy, or carrier approval timelines.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIENTFRONT AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM.

Indemnity

You will defend and indemnify Clientfront against claims arising from your content, your use of the service, your messaging practices, or your violation of these Terms or law.

Termination

You may stop using the service and cancel per your plan. We may suspend or terminate access for breach, non-payment, legal risk, or misuse. Provisions that should survive (including fees owed, IP, disclaimer, liability limits, and indemnity) will survive termination.

Governing law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules, except where mandatory consumer protections of another jurisdiction apply.

Changes

We may update these Terms. The “Last updated” date will change when we do. Continued use after an update constitutes acceptance.

Contact

Clientfront LLC
111 W Jasper Dr, Gilbert, AZ 85233
support@clientfront.co